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24 Hour Truck Road Service
Call STTC for Roadside Assistance on all tire issues. We specialize in commercial tires. Getting back on the road is as easy as one phone call!
Family Owned & Operated Since 1955
Road Service
Truck Road Service Near Me
The STTC Road Assist Program is designed to get your truck back on the road within two hours of your call, we have over 50 locations in the NorthEast. Our hotline (877-748-2825) is available 24 hours a day, 7 days a week, every single day of the year, including holidays.
One Call Away for Emergency Tire Issues
When you dial our number for roadside assistance, you are given access to our entire staff of certified repair technicians. You’ll also benefit from our vast truck tire network if you need tire maintenance. No matter what your malfunction, we have professionals on site every hour of the day, and our service vehicles will always be ready to meet you, no matter where you are broken down.
At STTC
We view all of our drivers and carriers as partners rather than just customers. This allows us to cultivate long-term relationships and provide a large catalog of services. While we may be known for our tire services, we offer a wide array of other services such as mechanical repairs, preventative maintenance, and fleet service.
Heavy Duty Emergency Roadside Assistance for Commercial Vehicles
STTC has the equipment to help with even the most heavy-duty trucks, so we are able to accommodate requests for almost all roadside assistance needs. Our qualified and TIA 300 certified technicians can service your truck even if you are hauling an oversized load across the country. Simply call our hotline and we will be happy to schedule a repair ASAP.
Request Emergency Road Service Online
While our phone hotline has operators standing by 24/7, you can also use our free STTC Road Assist app to request emergency road service. Our app lets you locate the nearest service center. It is simple to use and can make it a breeze to book your service. The app can be used by the driver in the vehicle or the fleet manager who is working behind the scenes.
STTC’s free “Road Assist” custom location application allows users to find the nearest location.
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Locate the closest location and contact information based on the user’s location.
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Directions feature utilizes Google Maps and Apple Maps to provide up to date directions to all our locations.
Road Assist App
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Designed for all mobile devices for ease of use allowing anyone to get directions to our closest service center.
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Features a constantly updated directory and map of all our service locations.
Common Reasons Semi Trucks Require Roadside Assistance
Due to the heavy-duty nature of semi-trucks and the large number of miles they travel, they are more prone to mechanical breakdowns than personal vehicles are. Breakdowns can lead to late deliveries, straining relationships with customers. They can also cause higher operating costs for fleets because of the repairs required. In order to minimize these costs and improve up time, it is important for fleet managers to understand the common reasons that trucks require roadside assistance.
Faulty Brakes
The brake pads, discs, and drum brakes take a lot of abuse over their lifetime. They are constantly under heavy pressure from the truck itself as well as the load it is hauling. This can lead to increased friction and heat, which can quickly wear the brakes down. It is vital to perform regular inspections and maintenance on your brakes, as faulty brakes are responsible for almost 30% of accidents involving trucks.
Tire Problems
Tire issues account for over 50% of roadside assistance requests. There are several common problems that may be affecting your tires.
Tire Underinflation
When a tire isn’t properly inflated, it can overheat, leading to a blowout. Blowouts are one of the most common reasons for roadside assistance calls.
Low Tread Depth
When the tread on a tire is worn out, it becomes more susceptible to external damage. This means that it might be more easily punctured by the road itself or any items such as nails or glass that are lying around.
Misaligned Axles
When your axles get out of alignment, your tires experience wear and tear at a much higher rate. This can have a negative effect on the tread depth and on the tire’s ability to maintain a proper inflation level. It is important to check alignment on a regular basis to ensure that you won’t require premature tire replacement or repair.
Cooling Systems
The cooling systems in semi-trucks are large and complex, so when they break down, it has a negative effect on the rest of the vehicle. Fleet managers and drivers should regularly inspect cooling systems and connections to ensure that there are no visible leaks.
Frequently Asked Questions About Roadside Assistance
When you call for roadside assistance, you are placing your trust in the company you’re calling and its technicians who will help you on the road. AT STTC, we understand the importance of quality customer service, and we strive to be the best roadside assistance provider you will ever work with.
See below for some of the most commons questions we are asked about our services.
There are a variety of factors that can affect this, such as weather conditions and distance from our service center, but we have developed a fantastic network that allows us to respond quickly. With over 250 service vehicles in 50 service centers spanning 8 Northeastern states, we are often able to arrive on site in just a few minutes. We make it a goal to have your truck up and running in under two hours from the time the call is made.
Once we know the location of the breakdown, we will provide the driver with an accurate ETA for the assistance team. Fleet managers can also use our online portal to track the progress of the procedure, and we will provide email and text updates for any changes in status. Our proactive team members make it a priority to stay in constant communication, so you aren’t sitting around waiting for updates.
Every service call is different, and your total cost will depend on the type of repair required and any new parts that your truck may need. At STTC, we are aware of the burden that roadside bills can have, so we are committed to providing affordable, reliable service for all of our customers.
With a simple and direct billing method, you’ll get an invoice right away and will be able to pay by cash or credit card. We will provide you with an estimate before sending a technician to ensure that it is in your budget.
Benefits of STTC’s Roadside Assistance Program
Large, National network for emergency tire service
Specialized pricing for national accounts available throughout the country
One phone number for all roadside emergencies
Access to wide range of New Tires and World Class Retreads – anywhere in the country
Expected turnaround time of 2 hours or less from the time of your phone call
50+ STTC truck tire service centers throughout the Road Assist network
250+ STTC quick-response service vehicles
TIA-certified tire technicians and repairmen
Easy payment options including credit card
Roadside Assistance Locations
With over 50 locations in the Northeastern United States, there’s a great chance that you’ll be only a few miles away from one of our certified STTC tire truck centers.
Call STTC next time you need roadside assistance!
Whether you are experiencing a tire blowout or other mechanical error, call our hotline at 877-748-2825 to book your fast, reliable, and professional roadside assistance. You can also use our Road Assist app to locate a service center near you and put in a request for assistance. Either way, you are sure to be impressed with our service as we work to get you up and running in less than two hours!
