Family Owned & Operated

Since 1955

RECALLS

Michelin Agilis Cross Climate C-Metric

Michelin issues voluntary recall for Agilis® CrossClimate® C-Metric tires sold in the U.S. and Canada.

Michelin North America, Inc. and Michelin North America (Canada), Inc. are voluntarily recalling MICHELIN® Agilis® CrossClimate® C-Metric tires, in sizes 185/60R15C, 195/75R16C, 205/65R15C, 205/75R16C, 225/75R16C, 235/65R16C. These tires are marked with the Alpine Symbol1, but do not meet the traction requirements for snow tires. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles” and Canadian Technical Standards Document (TSD) 139. Agilis® CrossClimate® C-Metric sizes are commercial service heavy duty light truck tires, with a design that differs from the Agilis® CrossClimate® LT-Metric design. The LT-Metric tire design meets the requirement for the Alpine Symbol and all LT-Metric sizes are qualified for severe snow service. Additionally, the CrossClimate® and CrossClimate® 2 passenger and SUV tire lines are not affected by this recall.  
   
Only tires matching all four elements - MSPN, Tire Dimension, TIN Sequence (Plant + ID sequence), and TIN Production (DOT date range) - are part of this recall. To determine if you have received tires that are included in this recall, please check the TIN information found on the sidewall of the tire as explained in Appendix A. As a result of this recall, you are required to take the following Dealer action to immediately provide Michelin Consumer Care with a list of Tire Owners to whom you sold the tires that have been recalled. Please send the following information: First Name (Business), Last name (Attn. To:), Address1, Address2, City, State, Zip Code, Phone Number Michelin Consumer Care will contact known Tire Owners by letter to notify them of this voluntary recall and the replacement process. Please send the Consumer Information to: Email to: Shirley.Perry@michelin.com (Preferred Method) Email Subject Line: Agilis Cross Climate Consumer Contact Information Or Mail to: Michelin North America, Attention: Shirley Perry HNA-3C, Consumer Care Dept., One Parkway South, Greenville, SC 29615 You will receive additional communication with specific instructions on next steps as soon as that information has been finalized. Click here to visit our Frequently Asked Questions site.