Service Tire Truck Centers Chooses Trimble GeoManager to Enhance Customer Service and Improve Efficiency
Trimble (NASDAQ:TRMB) announced today that Service Tire Truck Centers (STTC) is implementing Trimble® GeoManager across its fleet of vehicles. STTC has 40 locations throughout the Northeast, which offer new and retread tires, tire maintenance and Road Assist, a nationwide 24-hour, 7 day-a-week emergency road service.
“Using Trimble GeoManager, we believe we can enhance our customers’ experience by providing faster response time through integrated vehicle monitoring and improved appointment scheduling,” said Walter Dealtrey, chief operating officer for STTC. “We chose Trimble because of its dedication to innovation and its robust, scalable solutions that optimize field service performance.”
GeoManager is an enterprise-level cloud-computing platform that offers real-time visibility into day-to-day fleet operations, enabling users to identify, manage and improve key areas such as vehicle utilization, maintenance planning and customer satisfaction.
“GeoManager will allow STTC to build upon its service excellence by easily and cost-effectively managing its fleet,” said Mark Forrest, general manager of Trimble Field Service Management. “Providing efficient and reliable service has been the hallmark of STTC, and we are proud to support them in optimizing this success.”
About Service Tire Truck Centers
STTC has served the transportation industry with quality products and services since 1955.Its commitment is to manufacturing quality retreads and providing predictable and reliable services. Its customer commitment is to provide solutions and information to allow their customers to make confident business decisions on how to increase vehicle uptime, increase vehicle utilization, and increase tire durability. STTC is based in Bethlehem, Pa. For more information, visit: www.sttc.com.
About Trimble Field Service Management
Trimble’s Field Service Management Division provides visibility into field and fleet operations so businesses can streamline efficiency and increase productivity. The Field Service Management suite includes fleet management, work management and scheduling, worker safety and mobility solutions that transform the effectiveness of work, workers and assets in the field. The cloud-based portfolio allows Trimble to offer customers industry-specific, enterprise-level solutions for exceptional performance and ease of use. For more information, visit: www.trimble.com/fsm.
Trimble applies technology to make field and mobile workers in businesses and government significantly more productive. Solutions are focused on applications requiring position or location—including surveying, construction, agriculture, fleet and asset management, public safety and mapping. In addition to utilizing positioning technologies, such as GPS, lasers and optics, Trimblesolutions may include software content specific to the needs of the user. Wireless technologies are utilized to deliver the solution to the user and to ensure a tight coupling of the field and the back office. Founded in 1978, Trimble is headquartered in Sunnyvale, Calif.
For more information, visit: www.trimble.com