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STTC Best Practices: Preventative Tire Maintenance

Over recent months, fleet owners have been discussing the phrase operational "uptime" and maximizing "vehicle utilization". STTC offers solutions to achieve maximum "uptime" and "vehicle utilization". STTC is fully aware that air pressure is the single most critical piece towards achieving the fleet's goals. Over recent years, many fleets have decided to outsource their fleet services to qualified tire dealers; such as STTC. STTC is the leader in providing quality "Preventative Tire Maintenance" programs in our market.

FLEET PURPOSE

  • "If I was able to increase your on-time delivery percentage, increase your vehicle utilization and increase your customer satisfaction rating - would that be a value to you?"
  • "If I can show you a way to reduce your road calls, would you consider doing business with our company?"
  • "If we could reduce the number of lost and damaged casings in your fleet, would this be a reason to build a relationship with us?"
  • "If I was able to increase your on-time delivery percentage, increase your vehicle utilization and increase your customer satisfaction rating - would that be a value to you?"
  1. What is your PM schedule for tractors? Verify how often tires are being inspected.
  2. What is your PM schedule for trailers? Verify how often tires are being inspected.
  3. What is your alignment schedule? Can be identified during service.
  4. Do you have a wheel inspection and refurbishing process in place?
  5. What are the most important maintenance problems you are experiencing with your tire program?
  6. How many road calls do you experience in a week or months' time period?
  7. Have you analyzed your tire failures to determine what is driving tires out of your fleet?
  8. How often do you feel tire pressures and tire conditions are checked in your fleet?
  9. Do you have a trailer maintenance inspection program in your fleet?
  10. Have you had problems getting your loads out of terminals or having units red-tagged or stopped for fines at inspection stations?
  11. Do your drivers do a good job at pre and post-trip inspections?
  12. Have you lost customers or been penalized by your customers for lost or late deliveries due to tire failures or problems?
  13. How many flats do you experience in a week or in a month's time period?
  14. Who checks for DOT and safety issues in your fleet?
  15. Who does your tire maintenance, and how comfortable are you with their training?
  16. What other customer problems have you had because of down time?
  17. Tell me about the cost you are paying for maintaining the trailers you only see once every twelve months, or so.

FLEET ADVANTAGE

  • Increased miles between tire related breakdowns
  • Increased miles to wear out
  • Increased casing integrity
  • Increased fuel economy
  • Increased vehicle P.M. percentage - mechanics focused on vehicles
  • Reduced overall tire cost per mile
  • Reduced insurance costs
  • Reduced OSHA training and monitoring
  • Increased standardization by developed "Best Practices" from STTC
  • STTC can provide same on or two service techs

SOLUTIONS PURPOSE

  • STTC has qualified trained tire technicians - TIA
  • STTC carries a one million dollar insurance coverage
  • STTC has OSHA approved service vehicles
  • CSR monitors progression of the tire maintenance program with the tire technician
  • A Fleet Survey may be required to identify a fleet's below standard tire maintenance practices
  • STTC and the fleet's maintenance department will develop a "Best Practices" tire maintenance program
  • STTC dedicates service technicians to the customer
  • STTC CSR monitors progress


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